One of the images of the dead mouse allegedly found inside a Highlands Coffee cake

A customer lodged a complaint after finding a dead mouse inside a Highlands Coffee cake last weekend, the director of the holding company for the coffee shop chain confirmed Thursday.

Thai said on Sunday afternoon, a foreign couple had bought a cake from the Highlands Coffee outlet at the Manor building on Nguyen Huu Canh Street in Ho Chi Minh City’s Binh Thanh District.

Around 20 minutes later, the man returned to the shop and showed the coffee shop employees a mouse he claimed to have found inside the cake, he said.

“We have destroyed that batch and suspended production of that type of cake,” Thai said, adding the cakes were made by its factory in Tan Binh District.

Thai said he had met with the customer, who told him he wouldn’t take the case further.

An unnamed source said the customer was the general director of a popular hotel in HCMC, who had refused to comment on the case.

However, Thai said the incident might be a result of industrial sabotage from a competitor.

Photographs of a cake and a dead baby mouse inside a Highlands Coffee takeaway box have been posted on many internet blogs over the past few days.

Reported by Trung Bao