Viet Nam’s first index measuring the performance of governance and public administration which was compiled from interviews with the public was released yesterday, March 31. “The Viet Nam Provincial Governance and Public Administration Performance Index (PAPI) 2010 is the output of a policy research project which engaged over 5,500 residents in 30 provinces and cities from February 2010 to January 2011 by the Centre for Community Support and Development Studies (CECODES), the Viet Nam Fatherland Front and the United Nations Development Programme. PAPI captured performance levels in six dimensions including participation at local levels, transparency, vertical accountability, control of corruption, public administration procedures and public service delivery, CECODES vice director Dang Hoang Giang said. Each dimension consisted of several sub-dimensions relevant to the contemporary context in Viet Nam such as civic knowledge, democratic participation opportunities, and transparency in commune budgets and land-use plans. Overall, PAPI 2010 findings show that while the dimension-level analysis highlights varying degrees of performance, the 30 provinces and cities are divided into four basic tiers. (See box) According to a composite index that helps identify good performing provinces and learn from their good practices, HCM City, Ha Tinh, Da Nang, Binh Dinh, Thua Thien-Hue city are at the top of the aggregate level while Lai Chau, Kon Tum and others fall in at the bottom. PAPI also shows the strength and shortcomings of the provinces in certain areas which could help local authorities improve or adjust their policies and enforcement of policies. For example, northern Hai Duong Province takes the highest scores in the local level participation dimension, implying that local citizens have their say in decision making more than those in other provinces. HCM City, Da Nang and Thua Thien-Hue are top performers in terms of transparency, as a high percentage of citizens had access to publications such as poor household lists, commune budgets and land-use plans. Dak Lak, Quang Tri, Lai Chau and Kon Tum provinces came in at the bottom of this dimension. In the sub-dimension of public notary services, which shows the level respondents agree with service quality, Ca Mau got the lowest score of 1.80, Hau Giang and Quang Tri provinces each scored 6.81 while Ha Noi obtained the highest score of 7.59 (on scale of 1 to 10). Former Deputy Minister of Home Affairs and PAPI National Advisory Board chairman Thang Van Phuc said that PAPI was a quantitative approach to the implementation of the country’s administrative reform during the 2001-10 period. Provinces’ overall performance levels – Top performing provinces: HCM City, Ha Tinh, Da Nang, Binh Dinh, Thua Thien-Hue. – Good performing provinces: Long An, Binh Phuoc, Dong Nai, Hau Giang, Hai Phong, Phu Yen, Ca Mau. – Average performing provinces: Ha Nam, Phu Tho, Vinh Long, Bac Giang, Ha Noi, Quang Tri, Hung Yen, Tien Giang, Nam Dinh. – Lowest performing provinces: Kien Giang, Cao Bang, Dak Lak, Dien Bien, yen Bai, Lang Son, Lai Chau, Kon Tum. | During the last four years in particular, the country set a goal to build a public administration system for citizens and enterprises, the main service users. Their assessment played an important role, he said. UNDP policy advisor Jairo Acuna Alfaro said that governance and public administration referred to three mutually reinforcing processes including policy making, policy implementation and policy monitoring. Two ways to measure the performance were from the perspective of service providers and from the assessment of end-users or citizens. “PAPI evaluates outputs and outcomes of governance and public administration that are directly experienced by citizens in order to present objective information,” he said. “It therefore provides useful information for policy makers at national and local levels to examine their policy impact and withdraw lessons to improve the effectiveness and the efficiency of the State and Government apparatuses.” Vice chairwoman of the National Assembly Justice Committee Le Thi Nga affirmed the effects of the findings to policy makers, hoping that its questionnaire and scale would be improved and extended to provide more comprehensive data in future surveys. CECODES director Dang Ngoc Dinh said that the research was first piloted in three provinces in 2009 and carried out in the 30 provinces last year. In upcoming years the survey could reach all 63 provinces and cities thanks to its proven advantages. Detailed findings are available www.papi.vn. VietNamNet/Viet Nam News |